Certified Quality Auditor (CQA) Prasctice Exam

What role does the quality assurance manager play in the audit findings regarding unsigned verification documents?

1. Responsible for labeling products

2. Responsible for evaluating the audit results

3. Overseeing shipping processes

4. Handling customer complaints

The correct answer is: Responsible for evaluating the audit results

The quality assurance manager plays a critical role in evaluating audit results, including those concerning unsigned verification documents. This responsibility involves assessing the compliance and integrity of the quality management system, and understanding the implications of any discrepancies found during the audit. In the case of unsigned verification documents, the quality assurance manager must determine the potential impact on product quality and safety, and subsequently recommend corrective actions to ensure adherence to company policies and regulatory standards. By focusing on evaluating audit results, the quality assurance manager not only addresses the immediate findings but also looks at how these issues might affect overall quality assurance practices. This can lead to improvements in processes, training, and documentation, providing a comprehensive approach to maintaining and enhancing quality standards within the organization. In contrast, the other choices do not align with the primary responsibilities of a quality assurance manager in the context of audits. Responsibilities like labeling products, overseeing shipping processes, or handling customer complaints, while vital for overall operations, do not directly pertain to the evaluation and analysis of audit findings.