Certified Quality Auditor (CQA) Prasctice Exam

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To evaluate the severity of a finding, an auditor should consult with which individual?

  1. The auditee's quality assurance inspector

  2. The auditee's department manager

  3. The audit team

  4. The client

The correct answer is: The auditee's quality assurance inspector

The most suitable individual an auditor should consult with to evaluate the severity of a finding is the auditee's quality assurance inspector. This is because the quality assurance inspector possesses specialized knowledge and insights into the processes, standards, and controls in place within the organization. They have a deep understanding of the quality metrics and can effectively assess the impact of the findings on overall product quality and compliance. Conversely, other individuals might provide useful information, but they may not have the specific expertise needed to evaluate the nuances of quality standards. For instance, the auditee's department manager may have a broad view of departmental operations, but they may not be as familiar with the quality assurance protocols. The audit team may lack the direct insight into the day-to-day quality control measures that the quality assurance inspector possesses. Similarly, while client perspectives can be valuable, they often focus on overall satisfaction rather than the specific technicalities and implications of quality findings within the organization.